Shipping policy
At the moment we only offer shipping in the EU as well as Switzerland and Lichtenstein.
Currently we only offer shipping in the EU as well as Switzerland and Lichtenstein.
Shipping costs (including VAT)
Domestic delivery < / strong>
Germany
DHL GoGreen - Paket
We calculate the Flat-rate shipping costs of € 5.60 per order.
From ei We deliver free of charge for purchases of € 70 or more.
Delivery to other EU countries (Zone 1)
Belgium, Denmark, France , Luxembourg, Monaco, Netherlands, Austria, Poland, Czech Republic
DHL GoGreen - Paket
We calculate the shipping costs at a flat rate of € 15.60 per order.
From a purchase value of 120 € we deliver free of charge.
Delivery to non-EU countries (Zone 1)
Switzerland, Lichtenstein
DHL GoGreen - Paket
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We calculate shipping costs at a flat rate of € 35.60 per order.
We deliver free of charge for purchases of € 170 or more. < / span>
Delivery time
The delivery time for parcels within Germany is 3-4 working days. We ask you to consider and apologize for seasonal and extraordinary delays in delivery times (e.g. increased delivery volume during the Christmas season or during Corona Lockdown). The delivery times to other European countries may differ.
Returns & amp; Revocation
14 days right of return. Please note: Any shipping costs incurred for any cancellation returns will be borne by the buyer.
It is essential that the goods are returned to us in their original packaging and adequately protected. It is recommended to use the cardboard packaging we use and the filling material.
Shipping company
We send all shipments with DHL Standard GoGreen. DHL will make up to two delivery attempts, if you cannot be found on both attempts, the package will be available for collection at the nearest post office for 7 working days. Then the package will be sent back to us. The resulting return costs are borne by the buyer.
Shipping to DHL Packstation
We can send parcels to DHL parcel stations within Germany. The post number must be entered in the "Additional address / Post number" field; The word “Packstation” must be entered as the street and the respective number of the Packstation as the house number.
Shipment tracking
As soon as the order has been sent, a shipping confirmation is sent by email. The DHL tracking number is in this email. This leads directly to DHL shipment tracking . Unfortunately, our mail may arrive in the spam mailbox and it is therefore advisable to check this as well.
How are the goods packaged for shipping?
High quality products deserve high quality packaging. Boho Club attaches particular importance to ensuring that all orders arrive safely and undamaged.
We want to ship as environmentally friendly as possible, which is why we attach great importance to sustainable packaging and climate-friendly shipping via DHL GoGreen.
Boho Club has numerous different box sizes in stock: The products you have ordered are carefully padded with recyclable material and sent to you in appropriately sized boxes selected by ours.
